Checking in

Please arrive early for your appointment and check in at reception. It is wise to give yourself ample time to relax before your treatment or spa experience.

Precautions

Owing to the salinity of geothermal seawater, we don’t recommend wax treatments prior to using the lagoon.

Health considerations

If you have any health concerns or medical conditions, please consult your doctor prior to your visit.

Peace and privacy

Peace and privacy are essential for a fulfilling spa experience. Please respect the privacy of your fellow guests and the serenity of the spa environment.

Smartphones, tablets, and cameras

We are dedicated to ensuring that the Retreat Spa is a place free from the disruptions of modern life. Therefore, electronic devices and cameras are not permitted in the spa.

Spa attire

We provide bathrobes and slippers. Please wear a bathing suit at all times.

Valuables

We don’t recommend wearing jewelry or other valuables into the lagoon or during the spa journey. If you need to store any valuables, you may leave them in your changing room or in the lockers near Spa Restaurant.

Blue Lagoon Iceland accepts no liability for lost, damaged, or stolen items.

Children

The minimum age for using the spa or having a treatment is 12 years old. Other age restrictions may apply to facials.

Anyone under the age of 18 must be accompanied by a parent or legal guardian.

Cancellation policy for spa treatments

There is no fee for cancellations made at least 24 hours in advance of an appointment. Cancellations made within 24 hours of an appointment will be charged the full price of the booking.

Other cancellation policies may apply to Wellness Experiences.